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Country guide — Asia-Pacific

Social protection and health in New Caledonia

New Caledonia lagoon, a white sand islet fringed with columnar pines on clear turquoise water above the coral reef

In short

New Caledonia is governed by Organic Law no. 99-209 of 19 March 1999, whose Article 22 places social protection, public hygiene and health among the competences of New Caledonia; according to the health and social affairs department (DASS) of the New Caledonian government, it has its own social protection system, separate from the mainland French system. A French citizen who settles there therefore falls, depending on their situation, under the local scheme run by the CAFAT, and not under the mainland Assurance Maladie: the unified health and maternity insurance scheme (RUAMM) covers employees, civil servants, self-employed workers and students, and voluntary insurance exists for residents who fall under none of these compulsory schemes. According to the CAFAT, a former employee from mainland France who does not take up work on site does not keep their mainland entitlements and must affiliate to voluntary insurance, with no waiting period; a 10% co-payment (ticket modérateur) applies to consultations, and care abroad other than hospitalisation is not covered. Medical evacuations to mainland France or Sydney are organised by the CAFAT at the doctor's request, after the opinion of a medical committee; supplementary insurance (mutual insurer or private insurance) and, for travel outside the territory, travel insurance remain to be considered depending on the case.

Source : CAFAT — Conditions for entitlement to the RUAMM

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Key figures

  • About 260,000 inhabitants (ISEE).
  • Applicable scheme: local CAFAT scheme (RUAMM); social protection competence exercised by New Caledonia under Article 22 of Organic Law no. 99-209 of 19 March 1999.
  • Number of French nationals registered with the consular register: not applicable, as New Caledonia is not a destination "outside France" within the meaning of that register.

Local healthcare system

Organic Law no. 99-209 of 19 March 1999 on New Caledonia places, in its Article 22 (4°), social protection, public hygiene and health, and health control at the borders among the competences of New Caledonia (version in force since 17 November 2013 according to Légifrance). The DASS, the department of the New Caledonian government responsible for implementing health and social protection policy, states that the territory has its own social protection system, separate from the mainland French system.

According to the DASS, the compulsory schemes are entrusted to bodies with the status of mutual aid societies, which New Caledonia supervises. The CAFAT has managed since 1958 the basic cover of employees and similar workers (sickness, invalidity, maternity, old age, unemployment, family) and, since 2002, the compulsory health cover of civil servants and self-employed workers. The CAFAT presents the RUAMM (unified health and maternity insurance scheme) as the health insurance of New Caledonians, with medical-surgical benefits (hospitalisation, medical and dental care, pharmacy, tests), long-term illness, maternity, invalidity and death. Supplementary cover comes from mutual insurers and private insurance, and medical assistance is provided for people not covered by compulsory insurance and on low incomes (managed by the provinces for their residents).

Public hospital provision rests on three facilities, according to the DASS: the territorial hospital centre (CHT) Gaston-Bourret, the reference facility for medicine, surgery and obstetrics, the specialised hospital centre (CHS) Albert-Bousquet for mental health, and the Northern hospital centre (CHN) for the North province.

Legal and visa obligations

  • Local affiliation: according to the CAFAT, people in salaried employment, civil servants, self-employed workers (with no residence condition as long as they carry out their activity in New Caledonia) and pupils and students fall under compulsory schemes. A self-employed worker in activity can be neither a dependant of an insured person nor a voluntary insured person of the health scheme.
  • Employee: the employer sends a hiring declaration to the CAFAT, which assigns a social cover number. Reimbursement of medical costs is opened for 1, 3 or 6 months (or for a year under annualised entitlements) depending on a number of hours worked or a minimum salary justified at the date of care; no reimbursement is provided during the first month of activity, except for apprentices, vocational training trainees and civic service volunteers.
  • Without employment, resident: the CAFAT states that voluntary health insurance is open to anyone aged at least 16 at admission who resides in New Caledonia and does not fall under a compulsory scheme. The contribution rate is 4.67% of the RUAMM contribution ceiling, payable quarterly.
  • Mainland French entitlements: according to the CAFAT, a person who has worked in mainland France and does not take up work in New Caledonia does not keep their mainland French social security entitlements; they must affiliate to voluntary insurance, with no waiting period, with cover from the 1st day of affiliation provided the required number of hours has been worked.
  • Dependants: spouse, PACS partner, cohabiting partner (established cohabitation of at least 12 consecutive months, according to the CAFAT) and dependent children, provided they have no compulsory health-maternity cover in their own right.
  • Student: health-maternity insurance for pupils and students studying in New Caledonia, aged under 28, comprises basic insurance (CAFAT) and a supplementary insurance to be taken out with a mutual insurer or an insurance company; the indicative basic contribution is of the order of CFP 49,000 for a study year.
  • Entry into the territory: the State services in New Caledonia state that all entry is subject to a check carried out by the border police directorate, at the two official crossing points (La Tontouta international airport and the port of Nouméa), and that these rules differ from those of mainland France. The pages consulted do not detail the formalities applicable to a French national: to be confirmed with the State services before departure.
  • Seconded employee by their employer for an assignment: the CAFAT refers to forms SE 988-07 and SE 988-01, issued by mainland French social security. The conditions and duration of continued cover are not specified on the page consulted: to be confirmed before departure.

No individual fine is mentioned in the sources consulted for lacking cover. The risk is mainly financial: the CAFAT sources indicate that some care is not reimbursed (other than hospitalisation abroad, for example) and that the scheme applies co-payments (tickets modérateurs). For French citizens living outside France, the Caisse des Français de l'Étranger (CFE) offers generic plans (main offer, youth offer, retiree offer); as their accessibility for residence in New Caledonia has not been established by an official source read, it is to be checked with the CFE.

Cost of some medical procedures

Indicative benchmarks, not an official fee schedule: prices vary by provider, so ask for a quote before treatment.

Cost of some medical procedures in New Caledonia, public and private sector
ProcedurePublic sectorPrivate sector
Medical consultation (RUAMM insured person)10% co-payment borne by the insured person, paid directly to the health professional (CAFAT example: on CFP 4,150, the CAFAT covers CFP 3,735 and the insured person pays CFP 415)Fees not published in the official sources consulted
Long-term illness (32 defined illnesses, on request to the CAFAT medical control)Care related to the condition covered at 100%; the CAFAT pays health professionals directly (10% co-payment kept on consultations)—
Maternity (pregnancy follow-up, childbirth)Covered at 100% on the basis of the reference tariffs for recognised consultations and tests, childbirth-related hospitalisation and the postnatal examination—
Care in mainland France during a short stayCosts advanced; reimbursement at the CAFAT rates on the basis of social security tariffs—
Unforeseen care abroad (outside mainland France)Hospitalisation of at least one night reimbursed within the limits of CAFAT tariffs and rates; care without hospitalisation not covered—
Voluntary health insurance contribution4.67% of the RUAMM contribution ceiling, (half-ceiling if income is less than or equal to 18 times the SMG of the previous December)—
Medical evacuation (EVASAN) to mainland France or SydneyOrganised by the CAFAT after request by the doctor and opinion of a medical committee; no tariff published on the pages consulted; outward and return journey borne by the patient in case of early return for personal reasons—

Social security agreements with France

This is not a social security agreement between two States: the framework is institutional. Social protection falls under New Caledonia by virtue of Article 22 of Organic Law no. 99-209 of 19 March 1999, and coordination with mainland France goes through a NC-mainland agreement presented on the CAFAT website, with forms from mainland French social security (SE 988 series). The text of this agreement does not appear in the pages consulted; the CAFAT specifies its exact conditions.

  • Arrival from mainland France, employee who has worked in mainland France: copy of the last six payslips and form SE 988-02, issued by social security.
  • Secondment for a professional assignment: form SE 988-07 accompanied by SE 988-01.
  • Temporary stay of an insured person or dependant of mainland French social security (including a student on holiday or on an unpaid placement): form SE 988-03; return, transfer of residence or appropriate care with the fund's agreement: SE 988-04; dependant alone in New Caledonia, with the insured person residing in mainland France or an overseas department: SE 988-05.
  • Retiree receiving a pension from the mainland French scheme: form SE 988-06, issued by the pension fund; State retirees transferring their residence report the change to their fund before leaving mainland France, their pension then being paid by the Nouméa Treasury (Trésorerie générale), which also issues the SE 988-06.
  • For an insured person of mainland French social security settled in New Caledonia, the CAFAT specifies that the long-term condition (ALD) system does not apply: a request for long-term illness cover is made by a doctor on site to the CAFAT medical control.
  • Reverse direction (leaving New Caledonia for mainland France): the CAFAT offers a coordination agreement (reimbursement by social security of costs incurred, during a temporary stay or permanent move) and the issue of a social security number, to be requested before departure as only the CAFAT can issue it; the number is assigned within four weeks of filing the application according to the CAFAT.

Which insurance for my profile

General matrix — does not recommend any specific product or insurer.

Which insurance by profile, for New Caledonia
ProfileRegulatory constraintPoints of attention
Working holiday visaNot applicable for a French national (no working holiday programme identified in the sources consulted)—
StudentHealth-maternity insurance for pupils and students (under 28): CAFAT basic plus compulsory supplementary to be taken out with a mutual insurer or an insurance companyIndicative contribution of the order of CFP 49,000 for a study year; entitlements are lost if studies are interrupted
Seconded employeeForms SE 988-07 and SE 988-01 issued by mainland French social securityConditions and duration of continued cover not specified on the CAFAT page consulted; to be confirmed before departure
Local employee / settled residentAffiliation to the CAFAT (RUAMM) via the employer's hiring declarationNo reimbursement in the first month of activity except for special statuses; entitlements opened according to hours worked or minimum salary
Self-employed / freelancerCompulsory affiliation to the RUAMM, with no residence condition, as long as the activity is carried out in New CaledoniaA self-employed person in activity cannot be a voluntary insured person or a dependant; contribution depends on the option chosen
RetireeRetiree of the mainland French scheme: form SE 988-06; New Caledonian self-employed retiree: removal from the business licence register (patentes), age 62 and five years of activity on siteThe accompanying spouse must check their own entitlements with the CAFAT
Without employment, residentCAFAT voluntary health insurance (at least 16, residence in New Caledonia, outside a compulsory scheme)Quarterly contribution payable in advance; removal occurs in case of non-payment

Hospitals and care network

  • Territorial hospital centre (CHT) Gaston-Bourret: public reference facility for medicine, surgery and obstetrics, based at the Médipôle de Koutio, in Dumbéa, operating since December 2016 according to the CHT, with emergency, intensive care and operating theatres; the CHT became public in 1981.
  • Specialised hospital centre (CHS) Albert-Bousquet: public reference facility for mental health, on the Nouville peninsula in Nouméa (public since 1990, according to the DASS).
  • Northern hospital centre (CHN): public reference facility for medicine, surgery and obstetrics for the North province, with the Paula Thavoavianon hospital in Koumac (west coast) and the Raymond Doui Nebayes hospital in Poindimié (east coast); administrative headquarters in Koumac (public since 1986, according to the DASS).
  • Emergency numbers given by the CHT: 15 for life-threatening emergencies (SAMU, SOS Médecins), 17 police, 18 fire brigade.

Practical steps

  1. Before departure: report your change of residence to your primary health insurance fund, which provides the form suited to your situation (family settling permanently, secondment, retirement).
  2. Employee who has worked in mainland France: obtain form SE 988-02 from social security and gather the last six payslips; seconded: SE 988-07 and SE 988-01.
  3. On arrival: file the application at the CAFAT one-stop desk (4 rue du Général Mangin, Nouméa) with the form and an identity document, or send it by post (CAFAT, BP L5, 98849 Nouméa Cedex).
  4. Without employment on site: apply for admission to CAFAT voluntary health insurance (admission request form), with the supporting documents it lists.
  5. Family: send the CAFAT the beneficiary registration file with supporting documents (maladie@cafat.nc); entitlements take effect on the date the complete file is received.
  6. Retiree of the mainland French scheme: request form SE 988-06 from your pension fund before departure.
  7. Student: take out CAFAT basic insurance before the 28th birthday and compulsory supplementary insurance with a mutual insurer or an insurance company.
  8. Plan supplementary insurance (mutual insurer or private insurance) for the non-reimbursed share, and travel insurance for trips abroad, as the CAFAT does not cover care without hospitalisation abroad. An assistance policy can also be considered in addition to the medical evacuation organised by the CAFAT.
  9. If returning to mainland France: request the social security number from the CAFAT before departure, then contact the primary fund of your place of residence to open entitlements.

Frequently asked questions

Which social protection scheme applies in New Caledonia?

According to the DASS of the New Caledonian government, New Caledonia has its own social protection system, separate from the mainland French system, under Article 22 of Organic Law no. 99-209 of 19 March 1999. Residents' health insurance falls under the RUAMM, run by the CAFAT, and not under the mainland Assurance Maladie.

Do you keep your mainland Assurance Maladie entitlements when settling in New Caledonia?

According to the CAFAT, a person who has worked in mainland France and does not take up work on site does not keep their mainland entitlements: they must affiliate to CAFAT voluntary health insurance, with no waiting period. An employee who has worked in mainland France and takes up work in New Caledonia presents in particular form SE 988-02 and their last six payslips.

What is the RUAMM?

The unified health and maternity insurance scheme (RUAMM) is presented by the CAFAT as the health insurance of New Caledonians: medical-surgical, long-term illness, maternity, invalidity and death. Entitlements depend on each person's situation (employee, civil servant, self-employed, student, voluntary insured person).

What share remains payable by the insured person?

According to the CAFAT, a 10% co-payment applies to medical consultations, including for long-term illness patients whose care related to the condition is covered at 100%. The reimbursement rates for other services appear in a CAFAT leaflet, to be consulted before care. Supplementary insurance (mutual insurer or private insurance) covers, depending on its contract, part of the remaining costs.

Does the CAFAT cover care abroad?

According to the CAFAT, only hospitalisation of at least one night for unforeseen and urgent care during a temporary stay is reimbursed, within the limits of its tariffs and rates; care without hospitalisation, even urgent, is not covered. The CAFAT recommends taking out travel insurance with a private insurer before departure.

How does a medical evacuation work?

According to the CAFAT, the treating doctor sends a medical evacuation request to the CAFAT, then a medical committee examines the file. The destinations cited are mainland France and Sydney. The detailed funding of transport, accommodation and companions is not specified on the pages consulted: refer to the CAFAT EVASAN guide or its dedicated department.

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