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Expavy

Country guide — Asia-Pacific

Expat insurance and health insurance in Norfolk Island

Emily Bay on Norfolk Island, a turquoise bay lined with Norfolk pines and green hills

In short

Norfolk Island is an external territory of Australia, in the South Pacific, about 1,600 km north-east of Sydney: the Australian Department of Infrastructure describes it as an integral part of Australia, accepted by the Commonwealth as a territory under section 122 of the Constitution on 1 July 1914. Following the 2015 act amending Norfolk Island legislation, the Australian tax, social security, immigration, biosecurity, customs and health systems, including Medicare and the Pharmaceutical Benefits Scheme, were extended to the island from 1 July 2016. For a French national, entry therefore falls under Australian rules: France Diplomatie describes an eVisitor electronic travel authorisation or a visa, and the Department states that neither a passport nor an additional visa is required to reach the island from the mainland, photo identification still being required. There is no bilateral social security agreement between France and Australia (France Diplomatie) and Australia does not appear in CLEISS's list of agreements: the carte Vitale has no effect on site. Medicare covers care on the island for eligible people (citizens, permanent residents, certain temporary visa holders); France is not among the countries with a reciprocal health care agreement, and a visitor without a Medicare card is advised by the island's health service to take out travel insurance. The island's hospital has no operating theatre: surgical emergencies and serious cases are evacuated to the mainland. The French-Australian tax treaty of 20 June 2006 expressly includes the territory of Norfolk Island in its definition of Australia. The points to be aware of are isolation, an evacuation delay that can reach several hours, a subtropical climate and the lows that affect the island in the cooler season.

Source : Department of Infrastructure (Australia) — Norfolk Island: overview

Service being launched: an advisor reviews your request and gets back to you to clarify your needs.

Key figures

  • Location: about 1,600 km north-east of Sydney and 1,100 km north-west of Auckland; an island of about 8 km by 5 km, or 3,455 hectares (Department of Infrastructure; Norfolk Island Regional Council).
  • Australian tax, social security, immigration, customs and health systems extended to the island from 1 July 2016 (Department of Infrastructure).
  • Consular register: no number of French nationals registered specifically for Norfolk Island was identified in the official sources consulted.
  • No France-Australia social security agreement (France Diplomatie; CLEISS). Tax treaty of 20 June 2006, in force since 1 June 2009, whose article 3 includes the territory of Norfolk Island (Légifrance; BOFiP).

Local healthcare system

There is no fund comparable to French Sécurité sociale. The Australian public scheme, Medicare, has applied on the island since 1 July 2016, as has the Pharmaceutical Benefits Scheme. Services Australia and Home Affairs reserve it for citizens, permanent residents, applicants for permanent residence (under conditions), temporary visa holders covered by a ministerial order and citizens or permanent residents of Norfolk Island, the Cocos (Keeling) Islands, Christmas Island and Lord Howe Island. Home Affairs specifies that, in most cases, visitors are not eligible and bear all of their healthcare costs. France is not on the list of countries linked to Australia by a reciprocal health care agreement (Services Australia).

On site, care is provided by the Norfolk Island Health and Residential Aged Care Service (NIHRACS), a multi-purpose service funded mostly by the Australian government: emergency department open day and night, inpatient care, general practice clinic, dental clinic, allied health and aged care. The service states that there is no operating theatre and that patients with a surgical emergency or who are seriously ill are evacuated to the mainland. Tertiary specialist care is provided to residents by a Queensland hospital service. See the page healthcare system in Norfolk Island.

Legal and visa obligations

  • Short tourist, family or business stay: France Diplomatie states that French nationals must hold an electronic travel authorisation (eVisitor, subclass 651) or a visa. According to Home Affairs, France is among the countries eligible for the eVisitor, which allows stays of three months at most on each entry, is requested from outside Australia and is not a work visa.
  • Reaching the island from the mainland: the Department of Infrastructure specifies that a passport and a visa are not required for this journey, but that photo identification must be presented for each passenger, children included; the passport is the recommended document. Flights arrive and depart through international terminals: a passenger card must be completed and baggage and passengers may be checked by the Australian Border Force and biosecurity officers.
  • Longer stay, work or study: a suitable visa is necessary (working holiday visa, sponsored skilled worker visa, student visa, visitor visa for a longer tourist stay), to be requested from Home Affairs. Australian immigration has applied on the island since 1 July 2016.
  • Health insurance: Home Affairs strongly recommends private health insurance for visitors not eligible for Medicare, and several visas are subject to condition 8501, which requires adequate health insurance to be maintained. The island's health service, for its part, advises travel insurance for visitors without a Medicare card. France Diplomatie deems an assistance contract covering all medical costs and medical repatriation imperative.
  • Biosecurity: the Australian Biosecurity Act 2015 applies to arrivals on the island; certain foods, plant material (including wooden objects) and animal products must be declared on the passenger card, with no penalty when everything is declared.
  • Student: no EHIC outside the European Union; Assurance Maladie (French health insurance) recommends an assistance or insurance contract, and CFE membership remains possible. See student insurance abroad.
  • Seconded employee : without an agreement, secondment "outside an agreement" maintains the French scheme for three years, renewable once (CLEISS); the CFE and an assistance contract remain recommended in addition.
  • Retiree: Assurance Maladie no longer reimburses care received in a country without an agreement; the CFE (retirees' plan) or private insurance takes over (ameli; CLEISS).

No individual fine for lacking insurance is mentioned in the sources consulted for a visitor; the risk is financial, as a person not eligible for Medicare is considered a private patient and pays for their care (Home Affairs).

Cost of some medical procedures

Indicative benchmarks, not an official fee schedule: prices vary by provider, so ask for a quote before treatment.

Cost of some medical procedures in Norfolk Island, public and private sector
ProcedurePublic sectorPrivate sector
General practice consultation at the island's clinicThe health service states that the clinic is billed to Medicare with no out-of-pocket cost for cardholders; no tariff for a person without a Medicare card was read on the pages consulted: ask the clinic for the fee before the consultation—
Hospitalisation, tests, evacuation to the mainlandFor Medicare cardholders, medical evacuation is covered by the Australian government (island health service); no billing rule for a visitor without a card is detailed on the pages readDepending on the international health insurance or assistance contract: hospitalisation ceiling, medical evacuation, repatriation
MedicationPharmaceutical Benefits Scheme applicable to Medicare cardholders; one community pharmacy on the island, which may not have everything in stock (island health service)—
Unplanned care during a temporary stay, French reimbursementPossible reimbursement on return based on French flat-rate tariffs, at the discretion of the medical adviser (Assurance Maladie)—
Visitor or temporary visa insurance—Insurance offer for overseas visitors (OVHC) or for students (OSHC); level of cover varies, to be compared with the visa condition (Home Affairs)
CFE membership—CFE plans depending on age and profile, price on quotation (cfe.fr)

Social security agreements with France

No social security agreement links France and Australia. France Diplomatie says so in so many words ("there is no bilateral agreement between France and Australia in the field of social cover") and Australia does not appear in CLEISS's list of bilateral agreements in force. These rules apply to Norfolk Island, where Australian social security applies. See also the Australia page.

  • Sickness and maternity: no coordination; no S1 form, no EHIC. During a temporary stay, only urgent and unforeseen care can possibly be reimbursed on return, based on French flat-rate tariffs (Assurance Maladie).
  • Secondment: in the absence of an agreement, secondment "outside an agreement" lasts three years, renewable only once, with a two-year waiting period before a new secondment in the same country for the same company; the employee has a dual status and the host country may require its own contributions (CLEISS).
  • Expatriation: a local employee falls under the scheme of the country of employment; they declare their transfer of residence to their fund within the month and hand back their carte Vitale and their EHIC before departure (Assurance Maladie). The CFE makes it possible to remain insured in France by contributing in addition to the local scheme.
  • Retirement: without an agreement, no totalisation of periods is provided for; the Australian old-age pension, which is non-contributory, requires in particular a period of residence in Australia (CLEISS).

Status of the territory. According to the Australian Department of Infrastructure, Norfolk Island is an external territory of Australia, falling under section 122 of the Constitution since 1 July 1914. Between 1979 and 2015, it had a limited self-government regime with a legislative assembly; the 2015 act and associated texts handed national and state-level services to the Australian government, created an elected regional council and allowed the extension of Australian systems to the island. Local governance has evolved since: the Department publishes the up-to-date state of the arrangements on its governance page.

Tax treaty. The French-Australian treaty of 20 June 2006 (decree of 18 June 2009, in force since 1 June 2009) defines in its article 3 the term "Australia" in the geographical sense excluding external territories, with the exception in particular of the territory of Norfolk Island: it therefore applies to the island. Tax residence is determined under article 4, after applying each State's domestic law (service-public.fr recalls the French criteria for tax domicile: home or main place of stay, main professional activity, centre of economic interests). The ATO states that Australian taxation has applied to residents of the island since 1 July 2016, with the exception of the goods and services tax and a few other indirect taxes.

Which insurance for my profile

General matrix — does not recommend any specific product or insurer.

Which insurance by profile, for Norfolk Island
ProfileRegulatory constraintPoints of attention
Working holiday visaAustralian working holiday visa (subclass 417): twelve months of stay, work authorised, application from outside Australia; age limit raised to 35 inclusive for French nationals (France Diplomatie); adequate health insuranceNothing was read on island-specific rules for this visa; confirm with Home Affairs before booking
StudentAustralian student visa; student insurance required by the visa (condition 8501); no EHICThe island's central school (kindergarten to year 12) is among the public services listed; no higher education establishment was identified
Seconded employeeFrench scheme maintained for three years, renewable once (outside an agreement); reimbursement within the limit of French benefits on paid invoicesCare on site is still paid up front; check the top-up insurance or group contract and evacuation
Local employee / settled residentAustralian labour law (Fair Work) and social protection; Medicare if permanent residence or a ministerial order covering the visaFrench scheme left behind; private insurance until Medicare is open
Self-employed / freelancerVisa suited to the activity; no sickness coordination with FranceCFE, international insurance or visa insurance to arrange from arrival
RetireeNo certificate or S1 for sickness; CFE (retirees' plan) or private insuranceThe Australian visas dedicated to retirees (405 and 410) are closed to new applicants (Home Affairs)

Hospitals and care network

  • Norfolk Island Health and Residential Aged Care Service (NIHRACS), Grassy Road: multi-purpose health service funded mostly by the Australian government, with an emergency department open 24 hours a day, inpatient care, a general practice clinic, a dental clinic and aged care; no operating theatre, evacuation to the mainland for surgical emergencies and serious cases; switchboard: +672 3 22091.

Practical steps

  1. Before departure: notify French agencies of your departure (health insurance fund, CAF, France Travail, pension funds); hand back your carte Vitale and EHIC if you are expatriating.
  2. For any stay, including a short one: take out an assistance contract or insurance covering all medical costs, medical evacuation and medical repatriation, imperative according to France Diplomatie.
  3. Apply for the eVisitor from outside Australia for a stay of three months at most, or for the visa matching the planned duration and activity; carry photo identification for the journey from the mainland.
  4. Seconded employee: the employer carries out the "outside an agreement" secondment formalities with Urssaf (CLEISS); keep paid invoices for the reimbursement claim.
  5. Long-term settlement: check eligibility for Medicare with Services Australia (permanent residence, application for permanent residence or ministerial order); in the meantime, private insurance or the CFE.
  6. Taxation: have your tax residence validated with the French tax administration and the Australian tax administration (ATO), relying on the treaty of 20 June 2006.
  7. Retiree: arrange the CFE (retirees' plan) or private insurance; for stays in France, register with the Cnarefe (ameli).
  8. Bring personal medication for the whole length of the stay, as the island's pharmacy may not have every product in stock (island health service).
  9. Register on the roll of French nationals living abroad, recommended beyond six months' stay: the French Consulate General in Sydney provides consular services for the whole of Australian territory, outside the Melbourne district; as the island is not named, confirm the competent post with the French embassy in Canberra.

Frequently asked questions

Do I need a visa to go to Norfolk Island?

France Diplomatie states that French nationals need an eVisitor electronic travel authorisation or a visa for Australia. The eVisitor allows three months at most per entry and is not a work visa (Home Affairs). From the Australian mainland, the Department of Infrastructure specifies that neither a passport nor a visa is required, but that photo identification is.

Does the carte Vitale work in Norfolk Island?

No. There is no social security agreement between France and Australia (France Diplomatie; CLEISS). Only urgent and unforeseen care can possibly be reimbursed on return to France, based on French flat-rate tariffs (Assurance Maladie).

Can a French national be covered by Medicare on the island?

Medicare is open to citizens, permanent residents (including those of Norfolk Island) and certain temporary visa holders covered by a ministerial order. France has no reciprocal health care agreement with Australia (Services Australia): a visitor is considered a private patient (Home Affairs).

Does the French-Australian tax treaty apply to Norfolk Island?

Yes. Article 3 of the treaty of 20 June 2006 defines Australia as expressly including the territory of Norfolk Island (text published by decree in the Journal officiel). Tax residence is then determined under each State's rules and article 4.

What happens in the event of serious illness on the island?

The island's health service has an emergency department open day and night but no operating theatre: surgical emergencies and serious cases are evacuated to the mainland, and the service indicates that waiting for a plane can take up to 16 hours (NIHRACS). Evacuation is covered by the Australian government for Medicare cardholders; other visitors are advised to take out travel insurance.

What are the main risks for a stay?

Isolation and reliance on air links, possible medical evacuation, and a subtropical climate where tropical cyclones sometimes affect the island early in the year and mid-latitude lows especially from February to August (Bureau of Meteorology). The France Diplomatie pages for Australia do not describe the island in particular.

What number should I call in an emergency?

000, the single number for the whole of Australia (France Diplomatie); the island's health service and the Australian Federal Police respond on site (Department of Infrastructure).

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